For heat suppliers

  • Software that perfectly matches your business operations
  • Links to the measurement data systems of your choice
  • Flexible and clear layout of products and rates
  • Smooth handling of relocation processes
  • Automatic generation of advance payments and annual and final statements
  • Clear display of invoices and payments from customers
  • Focus on as many automatic processes as possible
  • Early detection of errors and related activities to prevent problems proactively
  • Customer portal available for optimal online service. Increase the support base and explain costs and consumption figures to customers
  • 100% in compliance with the legislation

Our projects

klant warmteleverancier

“Above all, the flexibility, safety and reliability that Zero Friction guarantees is crucial for Luminus. The fast, automatic invoicing and error detection save us a lot of time and headaches.”

Eric Perdu – Senior Commercial Manager at EDF Luminus

In Gent Ham, Luminus has been using the heat energy from the power plant in an environmentally friendly way since 1958.

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Luminus launched a pilot project to compare its current system with the Zero Friction invoicing platform. After several months, it decided to switch to Zero Friction. Since September 2020, we have been gradually implementing all the connections, project by project, in the Zero Friction platform. We also built a link to SAP to connect their accounting package. Luminus does not work with advance payments for residents, but sends monthly invoices based on actual consumption.


Klant warmteleverancier

“Zero Friction is a young, innovative company that takes care of all the administrative processes associated with invoices for collective heat in a solid and reliable way.”

Dick Maaskant – Managing Director of Duurzaam Energiebedrijf Roosendaal

In 2014, the municipality of Roosendaal developed a low-temperature heat network and placed it under the management of Duurzaam Energiebedrijf Roosendaal (DER).

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The DER heat network was initially installed from the Suez power station to Kellebeek College in Stadoever. Now DER is also responsible for the utilisation of the heat for the  sustainable new-build neighbourhood ‘Stadsoevers’. DER chose Zero Friction to provide the total package of services for measurement data processing, invoicing and customer communication for 119 addresses. In Zero Friction, they found a partner that is the perfect match for the technical functions in their energy company.



onze klanten Boven

Noven is the building manager and operator of the Suikerpark heat network in Veurne. The company’s focus is on making housing development more sustainable, mainly with CHP plants. Novem provides sustainable production on the one hand and energy-as-a-service on the other. For the latter, Novem uses the Zero Friction platform to automatically process invoices and payments across the entire chain.

Klant dienstverlener

“It’s great that we can implement the Zero Friction software in our business operations and in that way keep everything under control. The automated functions in the system make it really easy to send and collect advance payments and handle annual and final statements for Duurzaam Opgewekt.”

Bob Bloemers, Commercial Director at Duurzaam Opgewekt

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Duurzaam opgewekt is part of Groep Duurzame Energie (GDE). The company focuses on ATES projects from A to Z. GDE wants to make all kinds of buildings and neighbourhoods more sustainable. For its first project, Paleiskwartier in Den Bosch, Zero Friction is helping Duurzaam Opgewekt with the acquisition of 950 customers from Ennatuurlijk. It is using our platform for the efficient invoicing of their residents.


Onze klanten: Celsias

Celsias, a new heat supplier managed by Edwin Klomp, is financing and supplying the technology needed so that tenants can benefit from the financial and sustainable benefits of green energy. Because the system used to invoice the first residents had to be set up quickly, Zero Friction made sure that the invoicing environment was fully up and running in just a few weeks.

Onze klanten Gaslooss

GasloOss supplies heat and cold to the residents of the new-build homes in the ‘Het Componistenkwartier’ neighbourhood in Oss. It chose an ATES system to heat and cool the first 130 homes. Schrijvers Technische Installaties, which is responsible for the technical installation, will now also fulfil the role of heat supplier. Zero Friction is providing Schrijvers Technische Installaties with a total service, where we take over the entire administrative handling and customer communication of the project.