We support credit billing, cost allocations, and Pay-as-you-go billing principles from within the platform. Additionally, we offer the possibility to bill for services such as heat pump rentals or other fixed amount service costs. We provide flexibility with monthly, quarterly, half-yearly, and yearly billing periods. Users can configure product and tariff structures themselves without requiring intervention from the Zero Friction team.
Zero Friction supports as standard hourly metering data.
The end customer portal is also available as a SaaS solution and is optional. Additionally, we can easily integrate with your existing end customer portal.
Yes, Zero Friction has no limitations in supporting any local language and/or currency of choice.
Except for custom integrations, we do not support any custom development. All customers utilize the same SaaS solution, benefiting from its continuously expanding feature set. However, customers can easily log new feature requests or vote on existing ones. Our dedicated product manager oversees the roadmap and prioritizes features based on customer input or votes.
Yes, the Zero Friction platform is fully configurable by the customer. There are numerous possibilities, typically managed by an administrator assigned by the customer. Additionally, every document and email template can be customized by the customer.
Within the Zero Friction platform, invoices can be sent either via email or by post. Additionally, all documents can be accessed in the Zero Friction end customer portal, allowing customers to view them at their convenience.
An overview of the standard integrations is available on our integrations overview page.
With our open API capabilities, we can easily integrate our Zero Friction platform into your existing IT landscape. The potential integrations are documented upfront in our proposal document. Together with our customers, we define the landscape and responsibilities. Based on this proposal and IT landscape document, we offer a fixed-price project.