Discover how  the power of digital transformation can help you be successful with the energy transition for collective heating and cooling suppliers. 

It’s a great opportunity to discover how the power of digital transformation can help to build solid customer care and billing processes and ensure next level customer experience (CX) with gamification on energy consumption reduction with the Zero Friction platform.

This event is also a great place to network with people with the same passion. In addition, we have invited several partners to showcase there solution. This is the place to be for heating and cooling companies and facility managers.

Seats are limited so subscribe now!


Tuesday 18 october 2022


  • Live event at Cafe Local in Antwerp
  • Online: The event is also streamed live


12h- 13h30: Lunch

  • Impacting the heating and cooling market by Wim Jacobs (Zero Friction)
  • The market evolution: Trends and evolution in Belgium, The Netherlands, the UK and European context (spreakers to be announced)
  • Creating impact with Zero Friction by Dirk Michiels (Zero Friction)


  • Customer experiences The Netherlands and Belgium (customer speakers to be announced)
  • Partner solution show case: eco system to create impact (partner speakers to be announced)
  • A roadmap for impact by Lars van Elewijck (Zero Friction)
  • Aks Zero Friction + closure

15h – 19h30: Networking reception + celebration 4 years Zero Friction

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