How to improve end customer experience to accelerate the heating transition
Nieuws
How to improve end customer experience to accelerate the heating transition The social acceptance of the heating transition is vital…
CX needs DX to make EX possible
Artikels
Customer experience in transformation Customer experience (CX) is the impression that customers have of your brand as a whole throughout all…
Dirk Michiels: Customer care and billing with focus on customer experience and energy transition
Artikels
It’s the start of November. I am picking olives in Tuscany. It should be cold but it’s not. It is…
This was the Zero Friction IMPACT event 2022
Nieuws
This was the Zero Friction Impact event18th October 2022 Rewatch the lectures: 1. Trends and evolution in the heating market…
Shift Invest investit 2,3 millions d’euros dans Zero Friction
Artikels, Nieuws
Nous sommes très fiers d’annoncer que nous avons réussi à lever 2,3 millions d’euros auprès de l’investisseur d’impact SHIFT Invest…
Rard Rijcken as new advisor and investor
Artikels, Nieuws
We are happy to announce that Rard Rijcken is our new investor and advisor at Zero Friction. Rard brings additional expertise of…
Testimonial by DER
Testimonials
Zero Friction is a young, innovative company that handles all the administrative processes associated with the invoicing of collective heat…