EQUANS is the international market leader in technical services. Worldwide, their 74,000 employees are committed to providing their customers with the most innovative and sustainable technical solutions every day. Their goal is to help clients in the three major transitions of today: the energy transition, the industrial transition and the digital transition.
Their name says it all: EQUANS (EQUation and ANSwers) provides answers to the complex challenges customers face. They can count on and rely on the expertise in technical services of EQUANS. They have everything to relieve customers. From advice, design, installation, realisation, maintenance and management to financing.
EQUANS, formerly known as ENGIE Energy Solutions, was looking for a party to bill their Dutch heating customers and take care of the customer communication. After an extensive selection process Zero Friction was chosen as partner. Besides billing and service, the end-users will also use the Zero Friction customer portal that will be fully equipped in the look and feel of EQUANS.