Customer Service Expert
Het Customer Service team fungeert als het eerste aanspreekpunt voor de eindklanten (afnemers) van de warmteleveranciers, door de verantwoordelijkheid te nemen voor de opvolging en afhandeling van administratieve processen in onze eigen applicatie. Denk hierbij aan meetdataverwerking, in- en uithuisprocessen, facturatie en betalingsverwerkingen. Ben jij volgende Customer Service Expert die zich hierover gaat ontfermen? 🚀
But first, let us introduce ourselves
We are Zero Friction. We offer reliable and efficient B2B SaaS platform for district & communal heating and cooling suppliers and building managers. We are serving small to Enterprise customers and shaking things up in the district heating and cooling market.
Without major investment, billing and cost allocation of collective heat and other energy types is fully automated. We are fully in the scale-up phase and mentality, where we like to work together to build a success story. Ready to fight friction with us?
Main responsibilities
Does this sound like you?
What’s our offer
High-impact position in a fast-growing company
A competitive salary package that is optimized to your individual needs
A lot of responsibilities from day one, to fully use and develop your knowledge & skills
Flexibility in working hours and location (hybrid work possible!)
Fun and relaxed atmosphere in a team of young, ambitious people