We understand your needs
With extensive experience in the energy billing software market, we get the importance of easy to use software for district heating and communal heating. With a vision on bringing affordable, reliable and sustainable energy to everyone, we developed a 100% fit for purpose solution. Zero Friction aims to be the go-to billing platform that brings comfort and trust to the heating and cooling market.
The European billing expert for heating and cooling
We prove the power of our solution by using our own software in house. This ensures that we develop the exact product heating and cooling suppliers need.
District heating and cooling
As a heat supplier, you are responsible for managing a thermal distribution grid, taking care of customer service, and handling meter-to-cash processes. Your goal is to offer top-notch customer satisfaction and reliability at a reasonable cost. As we know this can be challenging, we support you with a solution that is easy to implement and use.
Communal heating and cooling
As a property manager, energy service provider or social housing company you provide energy and energy invoices for individual consumers. You want to make invoicing, cost allocation and cash collection straightforward whilst minimizing IT complexity and maximizing happy customers. Zero Friction provides you an easy to use solution.
Easy to implement and use
We make complex meter-to-cash processes easy to implement and use.
Measurement & Consumption Data
Imported measurement data is validated to ensure the quality of the invoices, resulting in insightful reports on both individual and project consumption data.
Billing
Maintain control through billed and unbilled reports. Unbilled reports help users address issues promptly, ensuring a 100% billed report. Easily send out invoices using our default templates.
Payment Process
We support both automatic and manual payments, send automated reminders with preset deadlines, and provide a clear overview of customer aging along with outstanding invoices.
Contract & Product Management
Contracts consist of one or more costs that are utilized in the meter-to-cash process. Products can have either fixed costs or variable costs based on consumed energy. Set them up at any time.
Customer Management
As with any company, it all starts with the customer. Easily manage all essential customer information, obtain a clear overview, and easily connect with any CRM system.
Customer Portal
With the self-service portal, users can easily manage their moves, explore consumption patterns, access invoices, and adjust advance amounts—all in a few simple steps.
Say goodbye to frustrations!
Boost your business efficiency with delivering reliable billing and top-notch customer service.
