Tailored to you
We offer fully customized pricing for businesses of any size, from startups to enterprises. Enjoy the comfort your business needs now, with the flexibility to grow.
How our pricing works
1. One-time implementation cost
2. Predictable monthly cost based on your chosen package:
SaaS
- Price per user
BPO
- Advanced
- Enterprise
3. Optional add ons
SaaS - What’s included
For a fixed monthly license fee per user and a price per connection, the following are included in the monthly recurring price, in addition to the features on the platform:
Microsoft Azure data storage and processing
Data storage on Microsoft Azure according to defined retention periods. Data processing and hardware capacity on Microsoft Azure.
Consistently upgrading platform
Continuous development and enrichment of the Zero Friction platform. Heat suppliers have impact on our roadmap via roadmap.zerofriction.co and via user voices.
GDPR and ISO 27001 compliant
GDPR standard and conform data center. We also hold ISO 27001 certification, which includes annual certificate renewal and yearly penetration testing.
Unlimited multi-organization setup with tailored interfaces
Our platform offers a multi-organization setup that supports an unlimited number of organizations. You can customize the interface to match each one of your projects.
Local legislation compliant
We always comply with local heat laws, ensuring our meter-to-cash process meets all legislative requirements.
24/7 support
24/7 support via self-service or personal contact during office hours.We also have an extensive documentation library for self support.
BPO - What's included
We've created three packages with common BPO processes we can handle for you. Each package includes clear process descriptions, mainly focusing on customizable standard procedures. You can also choose optional services whenever you need them. Our BPO service comes at a monthly rate per connection, making it easy to manage basic processes based on your chosen model, with the option to add more as needed.
Standard
Meter reading
Master data management
Contracting
Billing
Advanced
Meter reading
Master data management
Contracting
Billing
Cash Collection
Enterprise
Meter reading
Master data management
Contracting
Billing
Cash Collection
Customer interaction
Say goodbye to frustrations!
Boost your business efficiency with delivering reliable billing and top-notch customer service.
