Zero Friction Pedia
Welcome to Zero Friction Pedia, your go-to spot for everything you need to know about the heating and cooling industry. Our knowledge hub is crafted to provide you with in-depth articles and valuable insights that help you stay on top of the latest trends, optimize your business processes, and navigate changing regulations.
Highlights
Product & Services
Efficiency & Optimalisation
Bridging B2B and B2C in district heating and cooling: Why Zero Friction fits both worlds
January 15, 2025
Whether you're focused on businesses, consumers, or both, it is important to choose the right tools you need to handle both types of connections as effortlessly.
Understanding UK Consumer Protection Laws: How they impact your heating and cooling service
January 9, 2025
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Fast track to success: How Zero Friction's software implementation methodology simplifies onboarding
December 13, 2024
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Shaping the future of heating and cooling
Episode 1: Aurélie Beauvais from Euroheat & Power
October 10, 2024
In the first episode of Heat Talks, Aurélie Beauvais shares her insights on the energy transition at Euroheat & Power. Heat Talks is an interview-style program that brings together influential voices from sustainability, energy, software, B2B, and heating/cooling sectors. Each episode explores positive visions for our industry's evolution and its pivotal role in the energy transition.
Product & services
Bridging B2B and B2C in district heating and cooling: Why Zero Friction fits both worlds
January 15, 2025
Whether you're focused on businesses, consumers, or both, it is important to choose the right tools you need to handle both types of connections as effortlessly.
Read article
Fast track to success: How Zero Friction's software implementation methodology simplifies onboarding
December 13, 2024
Discover the power of our Fast Track Implementation methodology. Maximize the platform's benefits while minimizing the time and effort required for a successful launch.
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Excel vs. Zero Friction billing software: Which is better for heat data management?
September 24, 2024
District heating software makes heat data management and billing easy. See why Excel might not be ideal compared to professional software like Zero Friction.
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Managing heat networks is more than just engineering
June 13, 2024
Discover how more than 80 heat suppliers manage their heat network more efficiently through smart billing and meter data systems.
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Technologies & Integrations
Excel vs. Zero Friction billing software: Which is better for heat data management?
September 24, 2024
District heating software makes heat data management and billing easy. See why Excel might not be ideal compared to professional software like Zero Friction.
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Heating & cooling networks: what are the sustainability benefits?
July 8, 2024
Discover the sustainability benefits of heating and cooling networks. Understand how they work and why public support is crucial for their success.
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Difference between district heating and communal heating
July 8, 2024
What are the differences between district heating and communal heating? Discover their benefits and challenges of cost distribution in communal heating systems.
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Cooling networks: how they work, benefits and differences
July 8, 2024
With rising demand for sustainable cooling, cooling networks offer a solution similar to district heating. Learn how they work, their benefits, and key differences from heating systems.
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Efficiency & Optimalisation
Bridging B2B and B2C in district heating and cooling: Why Zero Friction fits both worlds
January 15, 2025
Whether you're focused on businesses, consumers, or both, it is important to choose the right tools you need to handle both types of connections as effortlessly.
Read article
Why bringing energy billing in-house is easier than you think
November 13, 2024
Learn how in-house energy billing solutions keep district heating and cooling suppliers competitive—no more Excel or costly ERP systems.
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Comparison of four types of heat companies: municipal, private, cooperative models, and community initiatives
October 30, 2024
Explore four types of heat companies - municipal, private, cooperative, and community models - with customer cases for each.
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How high quality measurement data impacts district heating
September 3, 2024
Discover how high quality measurement data enables accurate monitoring, optimized distribution and increased customer satisfaction for district heating.
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Customer oriented & Security
How high quality measurement data impacts district heating
September 3, 2024
Discover how high quality measurement data enables accurate monitoring, optimized distribution and increased customer satisfaction for district heating.
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From heat meter to payment: what happens to end user data?
July 8, 2024
Heat networks play a major role for sustainable energy. From meter to payment, data is critical to daily operations. Discover what happens to it after collection.
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Heat transition: How energy suppliers can build customer trust
March 28, 2024
Heating and cooling suppliers face transparency challenges in the heat transition. Zero Friction discusses insights from 15 clients on building trust and enhancing customer experience.
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How to improve end customer experience to accelerate the heating transition
April 12, 2023
Discover how digital transformation enhances customer experience to accelerate the heat transition.
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Legislation & Transparency
Understanding dual compliance: GDPR and the UK Data Protection Act
January 14, 2025
When working internationally, especially in markets like Belgium and the UK, ensuring compliance with data protection laws is essential.
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Understanding UK Consumer Protection Laws: How they impact your heating and cooling service
January 9, 2025
Get an overview on the UK consumer protection laws and learn how it brings more value than just avoiding legal issues.
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Understanding UK heat network regulations: An overview
September 26, 2024
Get an overview of UK heat network regulations, including Heat Trust standards, Ofgem rules, and the Heat Network (Metering and Billing) Regulations.
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From heat meter to payment: what happens to end user data?
July 8, 2024
Heat networks play a major role for sustainable energy. From meter to payment, data is critical to daily operations. Discover what happens to it after collection.
Learn more