Zero Friction Pedia
Welcome to Zero Friction Pedia, your go-to spot for everything you need to know about the heating and cooling industry. Our knowledge hub is crafted to provide you with in-depth articles and valuable insights that help you stay on top of the latest trends, optimize your business processes, and navigate changing regulations.
Highlights
Legislation & Transparency
Understanding UK heat network regulations: An overview
September 26, 2024
As the UK continues to move towards a more sustainable energy future, the regulation of heat networks has become a critical focus. Heat networks, which distribute heat from a sustainable central source to multiple buildings, play a significant role in reducing carbon emissions and improving energy efficiency. To ensure that these networks operate fairly, transparently, and efficiently, a series of regulations and standards have been introduced or are currently under development. This article provides an overview of the key legislative frameworks governing heat networks in the UK, including the Heat Trust standards, Ofgem’s forthcoming regulations, and the Heat Network (metering and billing) Regulations.
Excel vs. Zero Friction billing software: Which is better for heat data management?
September 24, 2024
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The importance of high-quality measurement data in district heating & cooling
September 3, 2024
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Shaping the future of heating and cooling
Episode 1: Aurélie Beauvais from Euroheat & Power
October 10, 2024
In the first episode of Heat Talks, Aurélie Beauvais shares her insights on the energy transition at Euroheat & Power.
Product & services
Excel vs. Zero Friction billing software: Which is better for heat data management?
September 24, 2024
When managing heat data, especially for organizations running sustainable collective heating systems, choosing the right tool is essential. Many companies start with Excel for this purpose, but as your business grows, so do the complexities of managing data and billing processes. Let’s explore why relying on Excel might not be ideal in the long run and how Zero Friction offers a more efficient solution, even for smaller companies.
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Webinar: Operating DHC is more than just engineering
June 13, 2024
Did you know that buildings are collectively responsible for as much as 42% of energy consumption, of which 80% is used for heating and cooling? Heat suppliers and building managers are the key figures who can achieve complete decarbonization of buildings and homes by 2050.
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Customer Insights: How can transparency increase customer satisfaction in the heating and cooling sector?
March 28, 2024
The efforts towards a smooth heat transition bring big changes. For heating and cooling suppliers, finding the right balance in sharing information and thereby creating trust and support remains a struggle. In this context, Zero Friction met up with 15 clients from Belgium and the Netherlands to exchange experiences. How can heating and cooling suppliers address these transparency challenges and strive for a positive customer experience?
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Technologies & Integrations
Excel vs. Zero Friction billing software: Which is better for heat data management?
September 24, 2024
When managing heat data, especially for organizations running sustainable collective heating systems, choosing the right tool is essential. Many companies start with Excel for this purpose, but as your business grows, so do the complexities of managing data and billing processes. Let’s explore why relying on Excel might not be ideal in the long run and how Zero Friction offers a more efficient solution, even for smaller companies.
Read article
What is a heat network?
July 8, 2024
In an era where sustainability and energy efficiency are increasingly in the spotlight, heating and cooling networks are crucial in delivering heat and cooling to neighborhoods, buildings, and industrial complexes. These networks represent an advanced system that transports heat and cold from central energy sources to end users, aiming to reduce energy waste and greenhouse gas emissions. By connecting these networks to sustainable sources, we can also avoid burning fossil fuels.
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‘Cooling Networks’ how do they work and how do they differ from heating networks?
July 8, 2024
As climate change continues to capture global attention, the search for innovative ways to keep our living and working spaces comfortable is intensifying. While traditional heating demands dominate the winter months, there is a growing need for efficient and sustainable cooling solutions during summer heatwaves. Cooling networks, similar to district heating networks but focused on cooling, offer a promising solution. This article explores how cooling networks operate and compares them to the more familiar district heating systems to better understand their benefits and challenges.
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Difference between district heating and communal heating
July 8, 2024
District heating and communal heating are both methods of supplying heat, but they differ significantly in terms of structure, cost distribution, and management. District heating utilizes waste heat from power plants or industrial processes to provide warmth and hot water to homes, while communal heating uses a central heat source, like a communal gas boiler or a connection to the district heating network, to heat a block of houses or an apartment complex. This article explores these differences and the complexities of cost distribution in communal heating systems.
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Efficiency & Optimalisation
The importance of high-quality measurement data in district heating & cooling
September 3, 2024
Reliable measurement data are essential for the operation of sustainable heat networks. By collecting and analyzing this data, you can accurately monitor and optimize heat distribution. Moreover, there is a strong correlation between high-quality measurement data and customer satisfaction: providing insights into accurate and reliable consumption data increases transparency and trust between supplier and consumer, resulting in fewer complaints and higher satisfaction.
Read article
What is a heat network?
July 8, 2024
In an era where sustainability and energy efficiency are increasingly in the spotlight, heating and cooling networks are crucial in delivering heat and cooling to neighborhoods, buildings, and industrial complexes. These networks represent an advanced system that transports heat and cold from central energy sources to end users, aiming to reduce energy waste and greenhouse gas emissions. By connecting these networks to sustainable sources, we can also avoid burning fossil fuels.
Read article
Difference between district heating and communal heating
July 8, 2024
District heating and communal heating are both methods of supplying heat, but they differ significantly in terms of structure, cost distribution, and management. District heating utilizes waste heat from power plants or industrial processes to provide warmth and hot water to homes, while communal heating uses a central heat source, like a communal gas boiler or a connection to the district heating network, to heat a block of houses or an apartment complex. This article explores these differences and the complexities of cost distribution in communal heating systems.
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The benefits of heating and cooling networks: a sustainable alternative
July 8, 2024
In the pursuit of more sustainable and efficient ways to heat and cool buildings, heating and cooling networks are gaining popularity. These innovative systems offer numerous advantages over traditional gas connections and heat pumps. In this article, we'll delve into what heating and cooling networks are, how they work, and the benefits they offer. We'll also discuss the importance of public support for the success of this sustainable alternative.
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Customer oriented & Security
The importance of high-quality measurement data in district heating & cooling
September 3, 2024
Reliable measurement data are essential for the operation of sustainable heat networks. By collecting and analyzing this data, you can accurately monitor and optimize heat distribution. Moreover, there is a strong correlation between high-quality measurement data and customer satisfaction: providing insights into accurate and reliable consumption data increases transparency and trust between supplier and consumer, resulting in fewer complaints and higher satisfaction.
Read article
From heat meter to payment: what happens to end user data?
July 8, 2024
Heating networks are a key element in the shift towards more sustainable energy sources. A crucial part of this process involves collecting data from end users. This data, generated from the moment heat is distributed from the network to individual users, plays a vital role in managing the network and the billing process. But what actually happens to this data once it's collected?
Read article
Customer Insights: How can transparency increase customer satisfaction in the heating and cooling sector?
March 28, 2024
The efforts towards a smooth heat transition bring big changes. For heating and cooling suppliers, finding the right balance in sharing information and thereby creating trust and support remains a struggle. In this context, Zero Friction met up with 15 clients from Belgium and the Netherlands to exchange experiences. How can heating and cooling suppliers address these transparency challenges and strive for a positive customer experience?
Read article
How to improve end customer experience to accelerate the heating transition
April 12, 2023
The social acceptance of the heating transition is vital to make it successful. Digital transformation with a focus on end customer experience is known to be a critical success factor in the heating transition.
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Legislation & Transparency
Understanding UK heat network regulations: An overview
September 26, 2024
As the UK continues to move towards a more sustainable energy future, the regulation of heat networks has become a critical focus. Heat networks, which distribute heat from a sustainable central source to multiple buildings, play a significant role in reducing carbon emissions and improving energy efficiency. To ensure that these networks operate fairly, transparently, and efficiently, a series of regulations and standards have been introduced or are currently under development. This article provides an overview of the key legislative frameworks governing heat networks in the UK, including the Heat Trust standards, Ofgem’s forthcoming regulations, and the Heat Network (metering and billing) Regulations.
Learn more
From heat meter to payment: what happens to end user data?
July 8, 2024
Heating networks are a key element in the shift towards more sustainable energy sources. A crucial part of this process involves collecting data from end users. This data, generated from the moment heat is distributed from the network to individual users, plays a vital role in managing the network and the billing process. But what actually happens to this data once it's collected?
Learn more
Customer Insights: How can transparency increase customer satisfaction in the heating and cooling sector?
March 28, 2024
The efforts towards a smooth heat transition bring big changes. For heating and cooling suppliers, finding the right balance in sharing information and thereby creating trust and support remains a struggle. In this context, Zero Friction met up with 15 clients from Belgium and the Netherlands to exchange experiences. How can heating and cooling suppliers address these transparency challenges and strive for a positive customer experience?
Learn more