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Customer oriented & Security

How high quality measurement data impacts district heating

September 3, 2024
Discover how high quality measurement data enables accurate monitoring, optimized distribution and increased customer satisfaction for district heating.
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From heat meter to payment: what happens to end user data?

July 8, 2024
Heat networks play a major role for sustainable energy. From meter to payment, data is critical to daily operations. Discover what happens to it after collection.
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Heat transition: How energy suppliers can build customer trust

March 28, 2024
Heating and cooling suppliers face transparency challenges in the heat transition. Zero Friction discusses insights from 15 clients on building trust and enhancing customer experience.
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How to improve end customer experience to accelerate the heating transition

April 12, 2023
Discover how digital transformation enhances customer experience to accelerate the heat transition.
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