Future-proof data management, dedicated to heat

OUR MISSION

Our mission is to offer an integrated future-proof automation platform for heat suppliers. With 100% focus on usability which reduces operational costs and encourages customer intimacy.

WHY ZERO FRICTION

100% FOR HEAT

An integrated platform, 100% dedicated to the heat market.

STREAMLINED PROCESSES

Ease your internal flows and reduce costs through automatisation.

CUSTOMER EXPERIENCE

Improved experience for the end-user with nextgen communication and personalised advice.

SUSTAINABLE SOLUTIONS

Fully supporting and facilitating sustainable energy sources.

Join our community

We offer the opportunity to challenge the heat product of tomorrow through an interactive community.

Join our community

We offer the opportunity to challenge the heat product of tomorrow through an interactive community.

OUR ROADMAP

Meter to forecast

Q4 2018

Through (historical data from) meter readings and predefined predictors, the heat supplier will be able to predict its consumption on the entire portfolio or on individual connection. A forecast is generated, on which heat production or buffer can be adjusted.

Backoffice processes

Q2 2019

The backoffice processes will cover all processes from receiving meter readings to payments. By making use of machine learning for validation the manual interaction will remain limited. Every month clients advances will be adjusted based on their meter readings so no more suprises occur at the end of the year on their yearly invoice.

Customer journey

Q4 2019

Customers can consult their meter readings, relocations etc. on the online portal, where they have a range of real-time communication tools available. Chatbots and process bots take care of a smooth communication and data handling from consumers to heat suppliers, and from heat suppliers to Zero Friction.

Platform ready

2020

In this phase the platform detects flaws over the heat network, since the product allows monitoring of the entire grid and its home applications. This way, custom advice on energy efficiency and business cases can be presented to the customer.

2020+

A bright future together

GET IN TOUCH

info@zerofriction.co

+32 479 26 81 75

Vlasgaardstraat 52 – 9000 Gent

VAT BE0711870132

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