Webinar – The puzzle of success: The importance of customer experience and digitalization for heating and cooling suppliers
News, Webinars
Learn how you can put your customer at the center by using digital solutions to deliver excellence in metering, billing…
Recap of the Euroheat & Power Congress 2023: Shaping the future of district heating and cooling
Articles, News
Recap of the Euroheat & Power Congress 2023: Shaping the future of district heating and cooling Euroheat & Power held…
How to improve end customer experience to accelerate the heating transition
News
How to improve end customer experience to accelerate the heating transition The social acceptance of the heating transition is vital…
Meet us at Euroheat & Power Congress 2023 in Torino
News
Meet us at Euroheat & Power Congress 2023 in Torino We are a gold sponsor of Euroheat & Power Congress…
We are now ISO 27001 certified
News
We are now ISO 27001 certified By 2050, at the latest, we need to de-carbonise our energy to achieve the…
CX needs DX to make EX possible
Articles
Customer experience in transformation Customer experience (CX) is the impression that customers have of your brand as a whole throughout all…
Dirk Michiels: Customer care and billing with focus on customer experience and energy transition
Articles
It’s the start of November. I am picking olives in Tuscany. It should be cold but it’s not. It is…
Zero Friction joins the Innovation showcase from UKDEA
News
The UKDEA Innovation Showcase Event 2 follows on from our first event in March 2021 and is a chance for…
This was the Zero Friction IMPACT event 2022
News
This was the Zero Friction Impact event18th October 2022 Discover how the power of digital transformation can help you be…