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Did you know that buildings are collectively responsible for as much as 42% of energy consumption, of which 80% is used for heating and cooling? Heat suppliers and building managers are the key figures who can achieve complete decarbonization of buildings and homes by 2050.‍

In today's fast-paced technological landscape, industries are constantly on the lookout for ways to streamline their operations, aiming for data centralisation and automation. The heating and cooling sector, often characterized by traditional methods and few innovation, finds itself at a breakthrough. As the demand for digitalization and customer transparency grows, billing managers and IT directors are reevaluating their approaches to billing processes. The time has come to explore new tools and revolutionize the way billing is managed in the heating market.

The efforts towards a smooth heat transition bring big changes. For heating and cooling suppliers, finding the right balance in sharing information and thereby creating trust and support remains a struggle. In this context, Zero Friction met up with 15 clients from Belgium and the Netherlands to exchange experiences. How can heating and cooling suppliers address these transparency challenges and strive for a positive customer experience?

After 5 years of shaking up the heating and cooling industry, we felt it was time to heat things up even more. That’s why we blew new life into our company values, mission, vision and brand story. This resulted in a brand new website, updated sales materials, and new Friction Fighter team pictures.

We're planting trees for our change-making customers! Dive into the Zero Friction dashboard. See the impact we're making together with our customers.

Our 5 year anniversary party was like winning a jackpot. Every moment was a winning hand, and we owe that to the incredible community that's been with us from the start.