How to improve end customer experience to accelerate the heating transition
News
How to improve end customer experience to accelerate the heating transition The social acceptance of the heating transition is vital…
Meet us at Euroheat & Power Congress 2023 in Torino
News
Meet us at Euroheat & Power Congress 2023 in Torino We are a gold sponsor of Euroheat & Power Congress…
We are now ISO 27001 certified
News
We are now ISO 27001 certified By 2050, at the latest, we need to de-carbonise our energy to achieve the…
CX needs DX to make EX possible
Articles
CX needs DX to make EX possible The importance of digital transformation (DX) to optimize customer experience (CX) in times…
Dirk Michiels: Customer care and billing with focus on customer experience and energy transition
Articles
Dirk Michiels at the Zero Friction Impact event 2022 It’s the start of November. I am picking olives in Tuscany.…
Zero Friction joins the Innovation showcase from UKDEA
News
The UKDEA Innovation Showcase Event 2 follows on from our first event in March 2021 and is a chance for…
This was the Zero Friction IMPACT event 2022
News
This was the Zero Friction Impact event18th October 2022 Discover how the power of digital transformation can help you be…
Shift Invest invests 2.3 million euros in Zero Friction
Articles, News
Very proud to announce that we’ve successfully managed to raise EUR 2,3 million from impact investor SHIFT Invest and our current investors.…
Rard Rijcken as new advisor and investor
Articles, News
We are happy to announce that Rard Rijcken is our new investor and advisor at Zero Friction. Rard brings additional expertise of…
5 tips for preparing the perfect annual statement for heating and cooling
Articles
Preparing an annual statement for collective heating and cooling often ends up being a time-consuming and complex process. But it…