Zero Friction’s DNA is to transform the way collective heating and cooling companies deal with their customers by providing a SaaS customer care and energy billing  platform that brings a new way of engaging with end customer with a real focus on customer experience. The business focus and functionality to cover the energymeter to cash processes is vital. So is information security in a world of ever increasing vulnerabilities… That is why we are proud to announce we are now ISO 27001 certified.

ISO 27001 is an international standard for information security that helps organizations protect their information from threats. The standard sets requirements for an information security management system (ISMS), a systematic approach to identify, manage and reduce risks. An ISMS includes policies, procedures, measures, technology, and personnel training to ensure the confidentiality, integrity, and availability of information. ISO 27001 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) and is regularly revised and updated. An ISO 27001 certificate shows that an organization meets the standard and has a high level of information security. This can yield benefits such as more trust, fewer incidents and better compliance with laws and regulations.

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