Property managers

As a property manager, you provide energy and energy invoices for your individual tenants. You want to make the invoicing and cash collection straightforward whilst minimizing cost and IT complexity and maximizing happy customers. Zero Friction provides you an easy to use solution.

Values:

  • Benefit of the features available in large scale customer care and billing platforms
  • Choose between “Run it yourself” or optionally let Zero Friction or its partner run it for your on your behalf (Business Process Outsourcing, BPO)
  • Cost-efficient
  • Easy to implement
  • Flexible and configurable to meet your requirements (products you offer, contracts, invoices…) and branding
  • Focus on automatic processes and benefit from the Zero Friction process library
  • Advance customer experience (CX) – through a customer portal, increasing customer intimacy
  • 100% in compliance with the legislation – evolves with the market without extra costs

Property managers that use Zero Friction

"With our old systems, where we process invoicing manually, we need 2 to 3 days for cost allocation and invoicing. With Zero Friction, we manage this in just a few hours and also reduce the risk of manual errors."

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William Nelissen, Site manager and Head of the technical department at Cordium: "The click with Zero Friction was immediately there, I believe in what they do and I look forward to connecting all projects and the fourth-generation heat network within Cordium to the invoicing platform.”

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Johan Max, Project manager at Nieuw Dak: “Zero Friction offers a service that fits our needs perfectly, but the pricing was also decisive to choose the Zero Friction software.”

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Dirk Gilliaert, chairman of OCMW Middelkerke: "Organising the cost allocation and monthly settlement of the collective systems ourselves would be too cumbersome and time-consuming. So it was only natural to call in a third party with expertise in the field."

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Joris Van der Flaas, Sustainability and Techniques Expert: "We were quickly convinced by the favorable price and the additional measurement data insights that Zero Friction can offer us. With the software platform we will be able to detect and solve remarkable consumption or costs immediately. We are in the process of equipping all collective systems with a smart meter so that they can be connected to the Zero Friction platform."

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