Disclaimer: From 1 July 2023, Cordium and Nieuw Dak became part of Wonen in Limburg, along with 17 other housing associations in Limburg. The business cases below are still based on the separate activities of the housing corporations prior to the merger in 2023.

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William Nelissen, Site manager and Head of the technical department at Cordium: "The click with Zero Friction was immediately there, I believe in what they do and I look forward to connecting all projects and the fourth-generation heat network within Cordium to the invoicing platform.

Cordium is a social housing company in South Limburg that builds and rents social housing in Hasselt, Alken, Kortessem, Hoeselt and Bilzen. Cordium is known for its great heart for residents and considers cordial and correct services of paramount importance.Cordium strives to continuously optimize and make its homes more sustainable. That is why they resolutely choose to replace all homes where repairs or renewals to the heating system are required with sustainable, collective heating systems. They also invariably opt for green heating solutions for their new projects. In 2014, Cordium participated in a European project in which they rolled out a fourth-generation heat network for 68 homes. After the project, they still manage the net with great pride.It is clear that Cordium is constantly evolving, which means that they also have to manage more and more collective systems. A while ago they chose to be guided by software to facilitate the processes around cost sharing and invoicing. This is how William Nelissen – Site manager and Head of the technical department at Cordium – ended up at Zero Friction.

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Johan Max, Project manager at Nieuw Dak: “Zero Friction offers a service that fits our needs perfectly, but the pricing was also decisive to choose the Zero Friction software.”

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Nieuw Dak is a social housing organization that builds and rents social housing in Genk, As, Oudsbergen and Zutendaal. Their goal is to make the 3650 homes a real home for tenants. Nieuw Dak’s mission is to guarantee energy-efficient, high-quality and affordable houses. The share of collectively heated homes is increasing at Nieuw Dak. Originally, Nieuw Dak processed the billing and administration of homes with collective systems themselves, but they soon realised that they needed assistance to invoice efficiently to their tenants. In their search for a suitable solution, they ended up at Zero Friction. The Zero Friction platform, according to Johan Max – Project manager at Nieuw Dak – fitsperfectly with their needs. For example, they can now consult the annual contracts and invoices of their tenants whenever and wherever they want.