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District heating and cooling

Energent

Energent, founded in 2013, is a citizen cooperative for renewable energy dedicated to various solar, wind, heating, and renovation projects. Their mission is to unite citizens in the transition to an energy-efficient future through direct participation in sustainable initiatives.

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General customer info

Location
Belgium
Size
50
Small
Type & options
BPO Advanced

123%

Customer satisfaction

44

Another number

2 500

Connections

256 481 450

Number

€ 85

euro number

One of their recent milestones is the implementation of an innovative fossil-free heating network in Sint-Amandsberg. This network, based on shallow geothermal energy and heat pumps, provides sustainable heating for 30 new-build apartments and 18 houses. Energent places great importance on reliability and maintaining close contact with their residents. To ensure smooth administrative and financial operations for this heating network, Energent has chosen to enlist the expertise of Zero Friction. They keep customer contact and support in-house to maintain a personal connection with their clients.

Joachim Van Walleghem, Project Manager: "At Energent, we find it crucial that everything runs smoothly and correctly for our residents and that they are transparently informed. Zero Friction is an expert in energy billing and has extensive experience with similar heating projects. This allows us to focus more on the quality of our customer service and other core business processes."

Energent continues to commit to the development of other heating projects, and we look forward to seeing what more they will achieve. Thank you for trusting Zero Friction!

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