What is this integration?

Woonpartners offers a platform called SocioPACK, a specialized ERP solution for the social housing market in Belgium. SocioPACK is an integrated software solution that optimizes daily tasks, allowing housing providers to concentrate on new projects, personalized service, and achieving their objectives.

SocioPACK automates the calculation of rents and the tracking of all payments, including processing reminders, repayment plans, and legal follow-ups. It also manages income and cadastral data efficiently, and provides solutions for complaint management and the administration of files.

‍

Why is this integration a match with Zero Friction?

The integration of SocioPACK with Zero Friction’s billing platform enhances this ERP solution by streamlining the billing process for heating and cooling services. This integration ensures precise billing and improved customer interaction services, allowing for seamless handling of customer queries and issues related to heating and cooling charges.

With SocioPACK, you can efficiently manage technical services by creating work orders and invoices, recording working hours, budgeting maintenance work, and monitoring stock. The integration with Zero Friction’s platform further enhances these capabilities, providing a comprehensive solution for social housing providers in Belgium.

‍

How does the integration work?

Via specific .csv files, we exchange invoice and customer information between both platforms. This method ensures that data is accurately and securely transferred, minimizing the risk of errors and discrepancies. The integration process involves generating these files from SocioPACK, which are then imported into Zero Friction's billing platform. This seamless exchange enables real-time updates and synchronization of billing data, facilitating efficient management of heating and cooling services for social housing providers. The streamlined workflow not only saves time but also enhances the accuracy of billing processes, ultimately improving the overall service experience for both providers and tenants.

‍